[Week 11] NPTEL Soft Skills Assignment Answers 2023

This blog is made to provide the NPTEL Soft Skills Assignment Answers 2023.

NPTEL Soft Skills Week 11 Assignment Answers 2023

Q1. The statement “The will to win, the desire to succeed, the urge to reach your full potential […] these are the keys that will unlock the door to personal excellence,” has been given by Confucius.
True
False

Answer:- a

Q2. Like many forms of communication, an interview, too, is a one-way presentation in which the candidate/speaker has to convince the panel members of his/her merit and worth.
True
False

Answer:- b

Q3. It is always advisable to memorize the content that is to be presented to avoid forgetting during the presentation.
True
False

Answer:- b

Q4. A job aspirant should always wear a gaudy dress to distinguish himself from others.
True
False

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Answer:- b

Q5. Use of passive phrases and statements is the preferred way of writing a resume.
True
False

Answer:- b

Q6. Which among the following is NOT true about an interview?
A purposeful interpersonal communication between two individuals or sometimes more
A form of communication to pompously showcase all past achievements of the interviewee
An oral tool to test a candidate’s trait for employment
Aims to test oral and non-verbal skills

Answer:- b

Q7. Which of the following statements about the difference between presentation and speech is NOT correct?
Presentations are more technical and factual than speeches which are occasion- specific and can include sentimentality.
Speeches are more formal, whereas presentations are more casual and informal.
Presentations have more direct uses of language, whereas speeches can have ornate and flowery language.
Presentations explain things, whereas speeches express certain opinions and emotions.

Answer:- b

Q8. Who spoke the following: “The wise one fashioned speech with their thought, sifting it as grain is sifted through a sieve”?
John Milton
Lord Buddha
Lord Krishna
Lord Rama

Answer:- b

Q9. How are counselling interviews different from the conflict interviews? Choose the correct statement.
Counselling interviews try to restore harmony between employees having mutual differences, whereas conflict interviews address the conflicts among the various groups of a society.
Counselling interviews are called with a purpose to help a person having personal problems such as, depression, low confidence because of past failures, etc., whereas conflict interviews try to resolve conflicts between two or more employees.
Counselling interviews are strictly a one-to-one interview, whereas conflict interviews’ panel has more than two members.
Counselling interviews are not useful for an organization, and only conflict interviews have application in an organization.

Answer:- b

Q10. Which among the following is NOT among the intuitive skills?
Team building
Creativity
Adaptability
Supervising

Answer:- d

Q11. Which among the following best qualifies a felicitation speech?
It highlights the achievements of the guest
It is performed to honour/praise a person for his achievements
It can be about a loss or an achievement
It is brief and welcomes not only the speaker but also the audience

Answer:- b

Q12. A beginner tends to make some mistakes that make the presentations unimpressive. Which are some of the cautions to avoid these mistakes?

Avoid the use of audio aids.
Avoid reading from the slides.
Avoid long introduction.
Avoid standing while presenting.
Avoid crowding your PPT.
Avoid looking at the audience.
Choose the correct option as your answer.

1, 2, 3, 4
2, 3, 4, 6
1, 3, 4, 5
1, 2, 3, 5

Answer:- d

Q13. To deliver an effective presentation it important to have an impressive beginning. Which of the following are NOT helpful in making an impressive beginning?
Starting with a question
Starting with the discussion of the main content
Starting with an anecdote
Starting with a joke
Starting with a startling fact

Answer:- b, d

Q14. Which among the following are NOT among the qualities of an interviewee that are tested during an interview?
Ability to manipulate the interviewer
Physical presentability and good looks
Clarity of thought and expression
Ability to take quick and correct decision
Innovative mind and cheerful disposition

Answer:- a, b

Q15. Some of the things to avoid while writing a resume are:
Writing detailed contact information due to security purposes
Writing longer than 2-page resume
Mentioning your unpleasant experience with your previous organization
Starting with your name and email address
Mentioning the skills relevant for the job

Answer:- b, c

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NPTEL Soft Skills Week 10 Assignment Answers 2023

1. A speech is followed by a question-answer session while oral presentation is not.

True
False

Answer :- b

2. Oral presentation is professional and formal while speech can also be informal.

True
False

Answer :- a

3. In chronological pattern of presentation, the speaker arranges his content in a cause-effect manner.
True
False

Answer :- b

4. In a debate, the participants have to mandatorily take one side, i.e., they have to speak throughout either ‘for’ or ‘against’ the motion.
True
False

Answer :- a

5. Impromptu is always the most effective form of presentation.
Ture
False

Answer :- b

6. Speaking is more effective than writing as its feature of ____ makes it easier to convey the degree of emotion or reason.
intonation
dissuasion

Answer :- a

7. “Remember not only to say the right thing in the right place, but far more difficult still, to leave unsaid the wrong things at the tempting moment.” __ has said this.

J F Kennedy
Benjamin Franklin

Answer :- b

8. An effective style of presentation can be achieved by adding quality to the content, maintaining , by bringing variety and by altering the .

simulation, status of the speaker
audibility, tone

Answer :- b

9. Nervousness is ______.
natural and universal
superficial and malleable

Answer :- a

10. It is better to use _____ while making an oral presentation at a workplace as they can help in grabbing the attention of the audience more effectively.

physical aids
visual aids

Answer :- b

11. Which of the following is NOT one of the components of effective speaking?

Voice of the speaker
Background of the speaker
Effective style of the speaker
Nature of the audience

Answer :- b

12. What is/are the main feature/s of an oral presentation?

It is a presentation for a small audience.
It is informative and persuasive.
It generally uses audio and visual aids.
All of the above

Answer :- d

13. Which of the following is NOT one of the main purposes of a debate?

To facilitate the development of critical thinking
To propose one’s views rationally to establish the arguements
To promote envious environment where the main focus is always on winning in the debate
To enrich speaking and argumentative abilities

Answer :- c

14. Which of the following is NOT a cause of nervousness?

Lack of preparedness
Extreme weather
Unfamiliarity with the audience
Anxiety of performance

Answer :- b

15. Which of the following are among the methods of presentation?

1. Reading from the manuscript
2. Presentation through visual aids instead of speaking
3. Memorization
4. Impromptu
5. Spontaneous
6. Extemporaneous 

Answer :- d

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NPTEL Soft Skills Week 9 Assignment Answers 2023

1. GD has an emergent leader instead of a designated leader.

True
False

Answer :- a

2. It is important that a meeting should not have a leader so that all other members of the meeting can put forth their views and reviews without any hesitation.

True
False

Answer :- b

3. Group discussion is a formal and systemic face-to-face communication among participants to express and exchange their views on a topic.

True
False

Answer :- a

4. To participate in a GD, a candidate should not have assertiveness.

True
False

Answer :- b

5. For a GD, topic is announced in advance while for a debate the topic is announced on the spot.

True
False

Answer :- b

6. To be an ethical employer, one needs to provide the employees with some of the rights. Which of the following are not among them?

• Right to freedom (from discrimination)
• Right to freedom for disregarding the responsibility
• Right to health and safe working condition
• Right to leave the organization without any notice

Answer :- b, d

7. Which of the following are NOT among the causes of conflicts in a G.D?

• Clash of ideas
• Emergence of a group leader
• Conflict of opinion
• Competence of the participants

Answer :- b, d

8. Which of the following are the essential traits of leadership?

• Competence
• Consistency
• Callousness
• Frivolity

Answer :- a, b

9. Which of the following actions can help a leader save the group discussion in resolving conflict?

• By deciding the agenda of the meeting beforehand and ensuring it’s understood by the participants
• By speaking on behalf of the participants to avoid difference of opinions
• By forcing the members to agree to a particular idea to avoid clash of opinions
• By reminding the participants not to digress from the topic given by the panel

Answer :- a , d

10. What are the important tasks that a leader/manager should do before conducting a meeting?

• Describe the failures of the members in achieving their targets
• Assign responsibility to each member
• Summarize the discussion to make sure everyone has understood the main points
• Threaten the employees to make them complete the task before the deadline

Answer :- b, c

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NPTEL Soft Skills Week 8 Assignment Answers 2023

1. Frontispiece is a bound report material, which serves as a window display of the whole report.

True
False

Answer :- a

2. A preface includes a brief idea of the work and acknowledgements.

True
False

Answer :- a

3. The expression, ‘Food for thought’ is a cliche.

True
False

Answer :- a

4. Logically arranged paragraphs do not conform to parallelism.

True
False

Answer :- b

5. Circumlocution should be used in report writing.

True
False

Answer :- b

6. A forwarding letter is a-

• Statement of Informing
• Statement of Submittal
• Statement of Approval
• None of the above

Answer :- b

7. An abstract usually has which type of description?

• Qualitative
• Quantitative
• Both Qualitative and Quantitative
• Neither Qualitative nor Quantitative

Answer :- a

8. When one paraphrases a concept in a study without explicitly citing it in the text, they include it in ?

• Reference
• Bibliography
• Endnotes
• Footnotes

Answer :- b

9. Excessive use of _ makes the readers dangle from one word/phrase to another.

• Idioms
• Verbs
• Pronouns
• Adjectives

Answer :- d

10. Self- oriented roles in a group include-

• Harmonizing
• Co-ordinating
• Controlling
• Initiating

Answer :- c

11. If the number of terms are more than 10, references are included in a ______.

• Footnotes
• Reference
• Index
• Glossary

Answer :- d

12. These have a concise, clear record of the main purpose of the study and important results of the study. What are they called?

• Reference
• Abstract
• Summary
• Preface
• Revision

Answer :- b, c

13. What are the disadvantages of groups?

• Individual ideas are encouraged
• It is unproductive and frustrating
• Groupthink may often lead to excellent decision making
• It is difficult to coordinate with everyone
• It creates a sense of belonging

Answer :- b, d

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NPTEL Soft Skills Week 7 Assignment Answers 2023

1. Technical reports have a colloquial language.
True
False

Answer :- a

2. In a short report, unnecessary materials are added to ‘References’.
True
False

Answer :- b

3. There is no analysis and recommendations in an informative report.
True
False

Answer :- a

4. One advantage of observation is that it reports behavior rather than interprets it.
True
False

Answer :- b

5. One must avoid leading questions in a questionnaire.
True
False

Answer :- a

6. What isn’t a goal of adjustment letters?

• To recommend an employee
• Rectification of the wrong
• Promotion of further business
• Regaining customer confidence

Answer :- a

7. What is a formal communication written for a specific purpose called?

• Minutes
• Agenda
• Notice
• Report

Answer :- d

8. Technical reports have an/a _ approach whereas literary writings have an/a ________approach.

• Subjective, Objective
• Objective, Subjective
• Mixed, Subjective
• Objective, Mixed

Answer :- b

9. What is not a disadvantage of Telephonic Interview?

• No observation
• Difficult to secure privacy
• Less chance of refusal by respondents
• Detailed data not available

Answer :- c

10. What is the advantage of questionnaires?

• Respondent is always identified
• Questions are different for different people
• Different respondents will provide various answers based on how they interpret the questions, giving more than one answer to the problem.
• Bias of interviewer is eliminated

Answer :- d

11. In note-making, which type of punctuation marks are used in pairs, one at the beginning of the quoted text and one at the end, while quoting an author?

• Ellipsis
• Hyphen
• Quotation marks
• Parentheses

Answer :- c

12. What is the purpose of questionnaires?

• To survey large number of people
• To waste time
• Seek clarification
• To include multiple perspectives
• To find interesting answers

Answer :- a, c

13. What are the primary ways of Data collection?

• Library
• Investigation
• Internal sources
• Personal observation
• Information apps

Answer :- b, d

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NPTEL Soft Skills Week 6 Assignment Answers 2023

1. Minutes serve as records for future references in business meetings.
True
False

Answer :- a

2. Complimentary close and signature are placed on the left side in a semi block format.
True
False

Answer :- b

3. Claim letter open with the statement of the problem.
True
False

Answer :- a

4. MOV stands for Memorandum of understanding.
True
False

Answer :- a

5. List of items to be discussed in the Minutes is called Minutes Discussion.
True
False

Answer :- b

6. What is the format of writing a date in a business letter?

• 10 April, 2017
• 2017, 10 April
• 2017, April, 10
• April 10, 2017

Answer :- d

7. What isn’t a goal of adjustment letters?

• To recommend an employee
• Rectification of the wrong
• Promotion of further business
• Regaining customer confidence

Answer :- a

8. When a writer is not aware of the status/gender of the receiver, what is used?

• Semi-block format
• Simplified format
• Oversimplified format
• Regular format

Answer :- b

9. The style of a research paper should be-

• Subjective
• Informative
• Selective
• Objective

Answer :- d

10. ____ type of circular is used for a wider population.
Public circular
Official circular

Answer :- b

11. _______ comes after the date in a business letter.
Reference
Inside address

Answer :- a

12. Which one of the following are different types of format of various business letters.

• Full block format
• Full modified format
• Semi-modified block format
• Simplified format
• Full simplified format

Answer :- a, d

13. In a business letter, double space is followed between _____ and ______.

• Date and Inside Address
• Salutation and Subject line
• The end of the body paragraph and the complimentary close
• Date and Salutation
• Date and Signature

Answer :- b, c

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NPTEL Soft Skills Week 5 Assignment Answers 2023

1. If there is an organizational barrier, one must immediately contact the highest authority in that organization.

• True
• False

Answer :- b

2. Role of informative writing is to explain opinions, not facts.

• True
• False

Answer :- a

3. The goal of business writing is to impress the clients with colloquial language.

• True
• False

Answer :- b

4. Ethical communication involves an audience centered approach

• True
• False

Answer :- a

5. Choice of words like simple words play an important role in effective writing.

• True
• False

Answer :- a

6. Which among the following is not a part of organizational breakdown?

• Misunderstood application of media
• Fear of superior’s perception
• Fear of rejection
• Negative attitude in an organization

Answer :- c

7. Arrange the following in order, from what should be done first to what should be done last while writing a research paper

(i) Researching
(ii) Revising
(iii) Conceptualizing
(iv) Drafting

• iv-ii-iii-i
• ii-iv-i-iii
• iii-i-iv-ii
• i-iii-ii-iv

Answer :- c

8. Complete the following format:-

Date

---

Sub:
Salutation
Main Body
Complimentary close
Signature

---

• Enclosure, Name
• Inside address, Name
• Inside address, Enclosure
• Name, Inside Address

Answer :- c

9. Semantic Gap occurs because-

• Meanings are difficult
• Meanings are contextualized
• Meanings are confusing
• Language is confusing

Answer :- b

10. Breakdown in a communication process, happens at three levels- Intrapersonal, interpersonal and _______ level.

• Office
• Organization
• State
• National

Answer :- b

11. Match the following levels to their characteristics:-

Source level A. Information Overload
People level B. Categorical Thinking
Organization level C. Emotional outbursts

• 1-C, 2-A, 3-B
• 1-A, 2-B, 3-C
• 1-A, 2-C, 3-B
• 1-B, 2-C, 3-A

Answer :- d

12. A piece of official business writing which is circulated within the organization is called:-

• Official Letter
• Memo Report
• Official Report
• Memorandum
• Minutes

Answer :- b, d

13. Ethical considerations include-

• Mixed reactions
• Misquoting
• Misunderstanding
• Misdirecting
• Plagiarism

Answer :- b, e

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NPTEL Soft Skills Week 4 Assignment Answers 2023

Q1. ________ is one of the five C’s that hampers the right attitude of communication.

Counselling
Contending

Answer:- b

Q2. Who said it about culture and communication, ‘Culture is a code…. Communication requires coding and symbols that must be learned and shared”? ____.

• Matthew Arnold in ‘Culture and Anarchy’
• Alfred Smith in ‘Communication and Culture’

Answer:- b

Q3. BATNA, WATNA and ZOPA are related to _ skills.

• Negotiation
• Social

Answer:- a

Q4. The most acknowledged style for a successful negotiation is .

• Purple
• Red

Answer:- a

Q5. People from _____ use poetic language in dealing with the customer.

• North-America
• Arabs

Answer:- b

Q6. We should move from ethno-centrism to .

• Ethno-relativism
• Euro-centrism

Answer:- a

Q7. What is the full form of BATNA?

• Best Agreement Technique for negotiation and Agreement
• Best Arrangement Technique for negotiation and adoption
• Best Alternative to a Negotiated Agreement
• Best Acquisition Technique for Navigation and Advancement

Answer:- c

Q8. What does organizational communication represent?

• Feedback
• Replication
• Transmission
• All of the above

Answer:- d

Q9. Which among the following is not an element of culture?
Ritual
Identity
Language
Diplomacy

Answer:- d

Q10. On the negotiating table you should __.
strictly follow the planning that you made before the negotiation
be prepared for the unprepared condition
ask the negotiator to cancel the negotiation
all of the above

Answer:- d

Q11. If you find that a deadlock during the negotiation, then how will you handle it?
I will become confrontational
I will explain the consequences.
I will use the ethical aspect of the agreement.
Both B&C

Answer:- d

Q12. Why does learning about cultures becomes essential for a professional in an
organization?
It deviates the professional from the given target.
It helps in planning different strategies for different communities.
It helps to understand the heterogeneity of different social groups.
None of the above

Answer:- b, c

Q13. Which among the following are not true about culture?

• Culture represents identity and other social discrimination.
• People belonging to low cultural contexts are supposedly rational.
• Cultural studies can be ignored as it does not impact the handling of customer directly.
• Becoming cross cultural means denying the dynamic aspect of culture.

Answer:- b, c

NPTEL Soft Skills Week 3 Assignment Answers 2023

1. When a Japanese woman smiles, she puts her hands or palms on the mouth because it is considered ________ to smile in public.

inappropriate
ethical

Answer :- a

2. Haptics is a _______ word which means ‘I Touch’.

• Latin
• Greek

Answer :- b

3. To listen properly the factor of __ should be avoided.

• Cognitive dissonance
• Implicitness

Answer :- a

4. Meta-communication is an _____ meaning by choice of words, tone of voice, fumbling, silence, or omission.

• implied
• explicit

Answer :- a

5. “Lying is done with words and also with silence.” This statement is given by ______.

• Hemingway
• Andrienne Rich

Answer :- b

6. In written communication ‘silence’ may be shown through ______.

• Exclamation Mark
• Prosody
• Punctuation
• Semi Colon

Answer :- c

7. Under proxemics, space zones have been defined in terms of distance. What should be the distance in social communication?

• 4 to 12 feet
• 9 to 18 feet
• 18 inch to 4 feet
• 15 to 20 feet

Answer :- a

8. Which among the following is true about listening?

• All hearing is listening.
• All listening is not hearing.
• All hearing is not listening.
• Listening does not need any extra effort.

Answer :- c

9. Which among the following is correct about the difference between silence and pause is ?

• Pause is longer; silence is shorter.
• Pause is shorter; silence is longer.
• Pause is verbal; silence is non-verbal.
• A pause allows the listener to give feedback while silence doesn’t.

Answer :- b

10. Listening is an art that needs to be learned through the process of learning. Which among the following is/are necessary to learn the art of listening?

• Filtering
• Interpreting
• Both A&B
• Only B

Answer :- c

11. Who said it about listening, “I like to listen. I have learnt a great deal from listening carefully. Most people never listen”?

• Sigmund Freud
• Andrienne Rich
• de Bano
• Hemingway

Answer :- d

12. What is true about perceptive listening?

• Listener can concentrate more on replying while listening to the message.
• The efforts need to be cognitive.
• It is not different from hearing.
• Listener has to be attentive throughout the process.

Answer :- b, d

13. What among the following are internal factors related to active listening?

• Style
• Prejudice
• Language
• Ethics

Answer :- b, c

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NPTEL Soft Skills Week 2 Assignment Answers 2023

I. Question number 1 to 6 are some statements based on video lectures. Identify them and write (T) against True and (F) against False statements.
II. Question number 7 to 11 are multiple-choice questions having four options. Select the most suitable option as your answer.
III. Question number 12 and 13 are multiple choice questions having four options. Select any of the two most suitable options as your answer.

1. Voice mail focuses on essentials without interrupting potential receivers.

• True
• False

Answer :- True

Voice mail allows the sender to leave a message for the recipient without directly interrupting them in real-time. The recipient can then listen to the message at their convenience.

2. “The right word may be effective, but no word was ever as effective as a rightly timed pause”. This is a statement of Mark Twain, an American author, about the use of silence and pause in a communication process.

• True
• False

Answer :- False. 

The statement about the use of silence and pause in a communication process is not attributed to Mark Twain. It is actually a quote by Mark Twain's contemporary, Mark Twain, an American humorist and writer. The quote emphasizes the importance of timing and the strategic use of pauses in communication to create impact and convey messages effectively.

3. “I’m okay, you are okay”, shows the introvert kind of personality according to Dr. Eric Berne.

• True
• False

Answer :- False. 

"I'm okay, you're okay" is not specifically associated with introvert or extrovert personalities according to Dr. Eric Berne. Instead, it is a phrase that comes from the book "I'm OK – You're OK" written by Thomas A. Harris in 1969, which is based on the principles of transactional analysis, a theory of psychology developed by Dr. Eric Berne. The book explores different life positions and communication styles between individuals, but it does not directly correlate with introversion or extroversion.

4. Telecommunication does not need a facilitator or party leader to lead the meeting.

• True
• False

Answer :- True. 

Telecommunication, which refers to communication over a distance using electronic means such as phone calls, video conferencing, or virtual meetings, does not necessarily require a facilitator or party leader to lead the meeting. In telecommunication, participants can interact directly without the need for a physical presence or a central figure to oversee the communication. However, in some cases, a facilitator or party leader may be appointed to ensure the meeting runs smoothly and efficiently.

5. According to Johari Window, four parts of ‘self’ exist in a human being.

• True
• False

Answer :- True. 

According to the Johari Window model, there are four parts of "self" that exist in a human being

6. Human voice carries intentional and unintentional emotions and messages.

• True
• False

Answer :- True. 

The human voice carries both intentional and unintentional emotions and messages. When we speak or communicate, we not only convey the words and information we intend to share (intentional messages) but also transmit emotions, feelings, and non-verbal cues (unintentional messages) through our tone of voice, pitch, volume, pace, and other vocal characteristics.

7. Which among the following is not a type of attitude according to Eric Berne?

• Implosion
• Introvert
• Negative
• Assimilation

Answer :- Implosion

According to Eric Berne's theory of Transactional Analysis, "Implosion" and "Assimilation" are not types of attitudes.

8. The hidden self is fear, secrets, sensitivities. So hidden self should be moved into ______ to establish better understanding at the workplace.

• Blind Area
• Open Area
• Unknown Area
• None of the Above

Answer :- Open Area

The hidden self, which includes fear, secrets, and sensitivities, should be moved into the "Open Area" to establish better understanding at the workplace.

9. The volume of voice is an essential aspect of effective communication. Which one is true about it?

• Speak as loud as possible in a small group
• Be audible
• Voice should be soft.
• Both B&C

Answer :- Both B & C

In effective communication, the volume of voice plays an important role. It should be loud enough to be audible and clear to the intended audience (option B). However, the appropriate volume will depend on the context and the size of the group. In a small group, there's no need to speak as loud as possible, as it may be considered too loud or aggressive. Instead, the volume should be adjusted to be audible without being overly soft or too loud (option C). It's important to strike a balance and adjust the volume of the voice according to the situation to ensure effective communication.

10. What should be your first reaction when you receive a phone call in an organization?

• What is the purpose of your calling, Sir?
• You must tell your name and designation first.
• I am busy. Call me later.
• None of the Above

Answer :- What is the purpose of your calling, Sir?

As a professional courtesy, it's appropriate to greet the caller and inquire about the purpose of their call. This response shows that you are attentive and ready to engage in a productive conversation. It allows the caller to state the reason for the call, which helps both parties to stay focused and efficient during the conversation.

11. Which handshake is described as politician’s handshake?

• Dead fish Handshake
• Glove HandshakeI
• Double-handed Handshake
• None of the Above

Answer :- Dead fish Handshake

The handshake that is described as a "politician's handshake" is the "Dead fish handshake.

12. Which statement/s is/are correct about non-verbal communication?

• It supplements verbal communication.
• It is less important than verbal communication.
• Symbols are not used in non-verbal communication.
• It is spontaneous and unstructured.

Answer :- It supplements verbal communication.
It is spontaneous and unstructured.

Non-verbal communication refers to the transmission of messages without the use of words. It complements and enhances verbal communication by adding context, emotions, and emphasis to the spoken words (statement 1). Non-verbal cues such as facial expressions, gestures, body language, eye contact, tone of voice, and posture can convey a wealth of information that may not be explicitly communicated through words alone.

13. Which among the following is/are not related to communication theories?

• Derrida’s theory of deconstruction
• Eric Berne’s theory of attitude
• Lyotard’s theory of postmodernism
• Johari Window

Answer :- Derrida’s theory of deconstruction
Lyotard’s theory of postmodernism

Derrida's theory of deconstruction: This is a theory related to philosophy and literary criticism, not specifically focused on communication.

Lyotard's theory of postmodernism: This is a theory that pertains to philosophy, cultural criticism, and aesthetics, and is not directly related to communication theories.

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NPTEL Soft Skills Week 1 Assignment Answers 2023

1. Proper knowledge of Soft Skills is necessary to achieve success in life. “Arise, awake and stop not till the goal is achieved!” is a famous statement about success made by Swami Vivekananda.

• True
• False

Answer :- a

2. Soft Skills are also considered as performance skills.

• True
• False

Answer :- a

3. In Extra-personal communication, the sender cannot use words.

• True
• False

Answer :- b

4. In a communication process, feedback seldom reaches the sender who originally created the message.

• True
• False

Answer :- a

5. Communication sent is not always communication received.

• True
• False

Answer :- a

6. In intrapersonal communication, the central nervous system works as a medium.

• True
• False

Answer :- a

7.When one talks to oneself, which type of communication results?

• Formal
• Informal
• Intrapersonal
• Interpersonal

Answer :- d

8. Which of the following attributes refer/s to Meta-communication?

• unintentional
• Beyond Words
• Both A&B
• Zero Communication

Answer :- c

9. Which of the following statements, according to Alfred Adler, is true about the personality development?

• Humans are primarily sexual creatures.
• Fictional finalism is a tool for personality development.
• Every human being does not imitate.
• Both A&B

Answer :- b

10. Which characteristics among the following is ‘Superego’ according to Sigmund Freud?

• Compromises with social order
• Expression of our inherent desire
• It’s related to moral values.
• It’s the psychic reality.

Answer :- c

11. Why is one’s technical skill alone not adequate for getting a suitable job in an organization?

• The recruiter is unable to understand one’s technical skills.
• The organization is not suitable for him.
• The recruiter looks for hard and soft skills both in a candidate.
• None of the above

Answer :- c

12. Organizational communication happens to be both _____________ and ____________.

• Hostile
• Formal
• Informal
• Biased

Answer :- b, c

13. Which among the following are essential elements of Alfred Adler’s theory of personality development?

• Endeavour to become superior
• Conflicts of interest
• Imagining results before the actual events
• Communication without feedback

Answer :- a, b

Course Name	Soft Skills
Category	NPTEL Assignment Answer
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NPTEL Soft Skills Week 1 Assignment Answers 2022

Q1. The term “Hard skills” and “Soft skills” are often used to signify the software and hardware of computers.

• True
• False

Ans:- False

Q2. Soft skills are the one-time learning process.

• True
• False

Ans:- False

Q3. A positive attitude at workplace seldom stimulates co-workers to achieve desired organizational goals.

• True
• False

Ans:- False

Q4. Commonality and cordiality are the hallmarks of effective communication.

• True
• False

Ans:- True

Q5. Information that comes through Grapevine communication is trustworthy.

• True
• False

Ans:- False

 II.     Fill in the blanks with appropriate words given in options below: 

Q6. ______ plays a vital role in communication.

• Ebullience
• Environment

Ans:- Environment

Q7. __ is the hallmark of communication.

• Conscription
• Consciousness

Ans:- Consciousness

Q8. Soliloquy is the example of _ communication.

• Intrapersonal
• Interpersonal

Ans:- Intrapersonal

Q9. Meta-communication is communication which allows people to extract __ meaning of certain words.

• Multiple
• Singular

Ans:- Multiple

Q10. It may be considered ____ if somebody is traveling at the cost of organizational funds organization and entertaining at an interview.

• Ethical
• Unethical

Ans:- Unethical

Given below are multiple-choice questions having four options.
          Select   the most  suitable option as  your answer.       

Q11. Which one of the following forces does Communication function?

• Beaming force
• Dividing force
• Binding force
• None of the above

Answer:- Binding Force

Communication functions as a binding force. It is a means of connecting individuals and groups by facilitating the exchange of information, ideas, and emotions. Effective communication helps build relationships, foster understanding, and promote cooperation among people.

Q12. In which book does Sigmund Freud talk about suppressed and repressed emotions?

The Psychopathology of Everyday Life
The Ego and the Id
Totem and Taboo
Interpretations of Dreams

Ans:- Interpretations of Dreams

Q13. Which of the following does Ego differentiate between?

• Image and Emotion
• Memory and Image
• Emotion and Memory
• Image and Emotion

Ans:- Memory and Image

Q14. Name the type of communication when one talks not to others but to himself:

• Extrapersonal
• Mass Media & Communication
• Intrapersonal
• Interpersonal

Ans:- Intrapersonal

Q15. Which one among the following systems of personality is the internal representative of the good and evil?

• Id
• Super Ego
• Ego
• B&C

Ans:- Super Ego

NPTEL Soft Skills Assignment Answers 2023 – Overview

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